MyMooBan Privacy Policy

MyMooBan is a property management and residences communities, security, communications and marketing platform that enables end users to receive customized services in connection with properties management in Thailand

(“MyMooBan Platform”). In the course of providing these services, we may collect certain personal data from you. We value your privacy and share our personal data practices in this privacy policy statement to let you know how we use any personal data provided by you to us.

1. GENERAL DATA OR INFORMATIONS OF RESIDENT

MyMooBan protects your personal information by strictly complying with the Personal Data Protection Bill (Bill) in Thailand, the primary legislation concerning data protection in Thailand under MDES (Ministry of Digital Economy and Society). This privacy policy statement documents how MyMooBan collects and uses your personal data and informs you about the personal data protection measures we have put in place. When using MyMooBan services through the MyMooBan Platform, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information only as described in this Privacy Policy.

2. THE DATA THAT WE COLLECT

Before you can access the features and services provided by the MyMooBan Platform, we may request personal information including but not limited to your name, address, contact information as well as the relevant information like Credit Card details, Bank account details or payment methodology that would help us render the service to you.

3. HOW WE COLLECT YOUR PERSONAL DATA

MyMooBan collects personal information from you only when you choose to register for and/ or use our services through the MyMooBan Platform. This personal information encompasses information communicated to us when you voluntarily complete an application form presented when you register for the use of the MyMooBan Platform that makes it possible to identify you. By volunteering personal information, you undertake to communicate accurate information that does not prejudice the interest of any third parties.

4. YOUR PERSONAL DATA

Upon giving us consent, we may collect and use personal information for the following purposes:

  1. to enable you to access and use the features of the MyMooBan Platform;
  2. to improve the features of the MyMooBan , Platform will use your data for further analysis.
  3. to carry out internal development such as market trends study and customer behaviours;
  4. to communicate with you, in order to verify the personal data provided, or to request any additional data that is vital to fulfilling the service you have applied for; and(e) to send you information about products and services which we think may be of interest to you.

5. YOUR PERSONAL DATA IS SECURED AND PROTECTED

MyMooBan will never sell, distribute, disseminate, disclose or lease your personal information to third parties unless we have your consent or where we are required any under applicable law to do so. We protect your personal data by below

  1. We protect your personal data only by Password
  2. Maintaining technology products to prevent unauthorized computer access
  3. Securely destroying your personal data when it is not longer needed for our record retentions purposes

6. YOUR PERSONAL DATA IS RETAINED FOR

Any collected personal information is only retained for the period taken to carry out the data uses for MyMooBan. During this period, MyMooBan will take all reasonable efforts and actions to ensure that such data is protected against loss, misuse, alteration or modification, unauthorised or accidental access, disclosure or destruction. All personal information that is no longer used will be promptly and permanently deleted or where is required under any applicable law.

7. YOUR PERSONAL DATA ACCURACY

MyMooBan takes all reasonable steps to ensure that your information is complete, accurate, not misleading, kept up-to-date and consistent with the purposes for which such information was collected. Please notify us if you would like to access or correct personal information that is inaccurate, incomplete, incorrect or no longer current. We will use reasonable efforts to accommodate requests for access and information changes. Similarly, please contact us should you wish to withdraw consent for the use of your personal data.

8. KEEPING YOU CONNECTED

You agree that MyMooBan shall be entitled to advise you via email, post, telephone or by text of products, services and other offers we think may interest you. Whenever you provide MyMooBan with personal information, you will be given an option to inform us that you withhold consent from sharing such information for marketing and promotion purposes. Unless you specify otherwise, you indicate your consent to such uses. All electronic marketing content sent to you will include clear and concise instructions to discontinue any further communications from MyMooBan. Should you no longer wish to be contacted by us, you can also contact us by sending an email to support@mymooban.co.th

9. IMPROVING OR AMENDMENT FOR BETTER SERVICE

To continue improving our services to all of our users, we may ask you for your feedback on various aspects of the MyMooBan Platform including ease of use or similar performance issues. Any such feedback provided by you to use will only be used as improve the user experience of the MyMooBan Platform and will not be disclosed without your consent.

10. WEBSITE BROWSING AND COOKIES

A cookie is a very small text file placed in your computer. Cookies help us to:

  1. understand browsing habits of visitors to our Website;
  2. understand the number of visitors to this Website and the different pages visited; and
  3. remember you when you return to this Website so we can provide you with a better browsing experience.

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. By using this Service, you consent to us using cookies. You can choose to block or delete cookies through your browser settings. If you decide to block or delete our cookies, you may not be able to benefit from the full range of our services and this may affect the performance of our website on your system.

11. CHANGES TO PRIVACY POLICY

MyMooBan reserve the right to modify and change the Privacy Policy at anytime according to resident feedback and market situations. Any changes to this policy will be published on our website and push the notification to User Inbox. As resident should check our Privacy Policy each time you access our website and Privacy Policy is stated at MyMooBan Resident Profile page.

12. COMPLAINTS ABOUT BREACHES OF PRIVACY

If you are not satisfied with they way in which we handle your enquiry or complaint, kindly don’t hesitated to contact our complaint center complain@mymooban.co.th